Our Shop Policies
As an online retailer, we pride ourselves on providing our customers with a seamless shopping experience. To ensure that you have all the information you need, we've outlined our shop policies below. If you have any questions, please don't hesitate to contact us.
Shipping: We offer free shipping on all orders over $99. For orders under $99, we charge a flat rate of $5. Orders typically ship within 1-2 business days, and you'll receive a tracking number as soon as your order has shipped. We ship everywhere in the world.
Returns: We have a 7-day return policy, which means contact us within 7 days of delivery and items must receive back to us within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. . To be eligible for a return, your item must be unused and in the same condition that you received it. You'll be responsible for paying for your own shipping costs for returning your item. Once we receive your return, we'll issue a refund to your original method of payment.
Privacy: We take your privacy seriously and will only use your personal information to fulfill your order and communicate with you about it. We'll never share your information with third parties.
Security: We use industry-standard encryption to protect your personal information. Your credit card information is never stored on our servers and is always transmitted securely.
Thank you for shopping with us!
Disclaimer: The information in these policies is subject to change at any time. We recommend checking back before making a purchase to ensure that you have the most up-to-date information.
SapphirePal's Shop Policies provide a secure and reliable online shopping experience, with features such as safe payment methods and prompt delivery. Enjoy hassle-free shopping with the peace of mind that comes with verified and trusted policies.