Natural Hessonite

Shipment processing times

All Orders are processed within 1-2 Business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

Domestic Shipping (Within Australia)

• Shipping method: Australia Post – Express
  Shipment cost: Free
  Estimated delivery time: 2-3 business days

• Shipping method: Fedex
  Shipment cost: $25 AUD
  Estimated delivery time: 2 business days

Overnight delivery is only available for Orders with specific delivery locations. Please contact us for more details.

Delivery delays can occasionally occur.

International Shipping

• Shipping method: Australia Post – Standard Shipping (Tracking) 
  Shipment cost: Free
  Estimated delivery time: 5 – 14 business days (Depending on the country) 

• Shipping method: Fedex
  Shipment cost: $80 AUD
  Estimated delivery time: 2 – 5 business days

Please contact us if you want to use different method of shipping before the purchase.

Delivery delays can occasionally occur.

We do Shipment to P.O. boxes or APO/FPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Sapphire Pal is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

If you have any questions about this Shipping Policy, You can contact Us:

• By visiting this page on our website: https://www.sapphirepal.com/policies/shipping-policy
• By sending us an email: pete@sapphirepal.com
• Live Help